Privacy Policy

Last updated: September 2026

This is a generic starting template, not a compliant legal document. Have it reviewed by a lawyer familiar with your jurisdiction's data protection laws (e.g. GDPR, CCPA, NDPR) before publishing it for real customers — requirements vary significantly by region and by what data you actually collect and how you use it.

Information we collect

When you book a shipment or create an account, we collect information such as your name, phone number, email address, and pickup/delivery addresses, along with shipment details (package description, weight, declared value) needed to process and deliver your shipment.

How we use your information

We use this information to book, route, and deliver shipments; to communicate shipment status; to process payments; and to provide customer support. We do not sell your personal information.

Location data

With permission, we collect approximate location data from drivers' devices to power live tracking, and pickup/delivery coordinates from the address you provide to calculate distance-based pricing and show shipments on a map.

Data retention

We retain shipment and account records for as long as needed to provide the service and meet legal, accounting, or reporting requirements.

Your rights

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. Contact us via the contact page to make a request.

Contact

Questions about this policy can be sent through our contact form.