Terms & Conditions

Last updated: September 2026

This is a generic starting template, not a compliant legal document. Have it reviewed by a lawyer before publishing it for real customers — especially the liability, insurance, and prohibited-items sections, which carry real legal and financial weight.

Booking a shipment

By booking a shipment, you confirm that the information provided (sender/receiver details, package description, weight, and declared value) is accurate. Costs are calculated at booking based on weight, dimensions, delivery type, and distance where available.

Prohibited items

You may not ship illegal items, hazardous materials, or anything prohibited by applicable law or carrier regulations. [Insert your specific prohibited-items list here.]

Insurance and liability

Insurance is optional and covers the declared value of a package up to the policy limit. Without insurance, liability for loss or damage is limited as described in [insert your liability terms].

Delivery attempts

We will make a reasonable effort to deliver to the address provided. A failed delivery attempt will be marked accordingly and a follow-up attempt arranged.

Payments

Payment is due at or before delivery, depending on the payment method selected at booking. Cash-on-delivery amounts must be exact/as agreed at booking.

Changes to these terms

We may update these terms from time to time; continued use of the service after changes take effect constitutes acceptance of the updated terms.

Contact

Questions about these terms can be sent through our contact form.